Purchase Terms

Seller and Order Record

Your checkout, invoice or signed quote should identify the legal seller and provide an order record you can keep. GOLFJOY's US showroom and support team are at 9995 Muirlands Blvd, Irvine, CA 92618. Questions can be sent to business@golfjoy.com.

Orders and Acceptance

Adding an item to a cart or sending an order request does not take payment. For eligible online items, the checkout confirms current price and availability before charge. For configured or installed projects, acceptance follows the written proposal and payment schedule.

If the price, stock, configuration or checkout path cannot be verified, the website stops before payment and asks you to continue with the Irvine team.

Price, Tax and Promotions

Website prices are shown in US dollars unless stated otherwise. Tax, delivery, installation, optional software and partner components may be separate. The final amount and any valid promotion must be visible in the checkout or written proposal you approve.

Payment

The checkout, invoice or proposal states when payment is due and which payment method is used. Do not send payment through an account or link that does not match your verified order record.

Financing, where available, is provided under the financing provider's terms. The provider confirms eligibility, APR, term, fees, down payment and actual payment before you accept. GOLFJOY is not the lender.

Delivery and Installation

The Shipping & Delivery page explains the information that must be confirmed. Your order record controls the delivery method, cost, estimated timing, receiving responsibility and installation scope for your purchase.

Cancellations, Returns and Refunds

Return eligibility can differ by item, seller, condition, activation, configuration and delivery method. The Returns & Refunds page explains what to confirm before payment. Your order-specific written terms control the available window, charges, freight and refund process.

Warranty and Support

GOLFJOY hardware and partner components can have different providers, durations and remedies. The Warranty page explains the details to review. Your order record should identify the written coverage for each item.

Software and Services

Software plans, course libraries, cloud features, installation, training and ongoing services can have their own term, activation, renewal and cancellation details. Review those details separately from the hardware before payment.

Questions and Records

Keep the checkout receipt, order confirmation, signed quote, itemized configuration and any written policy terms. They are the clearest record of what you approved.

If any seller, product, price, delivery, return or warranty detail is unclear, email business@golfjoy.com before payment. For an existing order, include the order number so the team can review the correct record.