GOLFJOY Frequently Asked Questions

A launch monitor is a device that leverages technology to read a golf ball and in some cases, the club during an actual golf shot.
These devices will read things like ball speed, club head speed, face angle, spin rates, and much more. In many cases, these metrics will be run through a software program to simulate what that ball would have done in an actual ballflight.

27 Key Golf Metrics: Equipped with high-performance chips and the latest AI algorithms, the GOLFJOY launch monitors provides real-time analysis and outputs 27 critical golf data points, including club head speed, ball speed, spin rate, launch angle, and impact efficiency.

The GOLFJOY launch monitors offers unmatched accuracy and supports both left- and right-handed players without manual ball positioning.

GOLFJOY’s launch monitors compatible with E6, GS PRO, GOLFJOY software

The sensing area of ​​GOLFJOY's launch monitors are approximately 250mm*250mm, approximately 63,000 square millimeters

Reviewing your data and swing videos offline is simple. Navigate to the "Session History" by tapping the bar graph icon in the bottom-left corner of the screen. There, you can access all your data and every swing video from your practice session.

The key components of a personal golf simulator typically include: Impact screen and projector for displaying the virtual golf course. Launch monitor to measure club and ball data. Computer or console to run the simulator software. Golf mat or hitting surface. Enclosure, side netting, tracy etc.

We recommend an absolute minimum height of 2.8m (9.2ft) although we recommend the ideal height to be 3m (9.8ft). This way you will feel comfortable swinging any club.
We recommend a minimum width of 3m (9.8ft).

The accuracy of swing and ball tracking measurements can vary depending on the quality and technology used in the simulator. GOLFJOY simulators with high-quality launch monitors or cameras can provide accurate data on clubhead speed, clubface angle, ball spin, launch angle, and more. However, it's important to note that no simulator is 100% perfect. However, GOLFJOY's mission is to achieve 99％ accuracy.

Yes, multiple players can use GOLFJOY personal golf simulator simultaneously, GOLFJOY simulators support multiplayer modes where players can compete against each other or play together on the same virtual course.

The GOLFJOY simulators are designed with precision in mind, utilizing advanced technology to ensure a highly accurate golfing experience. Our simulations are crafted based on real-world data to replicate the actual topography and conditions of renowned golf courses. Players can expect a realistic gameplay that closely mirrors the physical experience, including factors like terrain, weather conditions, and course layout.

The GOLFJOY simulators are designed with precision in mind, utilizing advanced technology to ensure a highly accurate golfing experience. Our simulations are crafted based on real-world data to replicate the actual topography and conditions of renowned golf courses. Players can expect a realistic gameplay that closely mirrors the physical experience, including factors like terrain, weather conditions, and course layout.

The space required depends on the model of the simulator you choose. Generally, a minimum area of about 15 feet wide by 20 feet deep and a ceiling height of 10 feet is recommended to accommodate the full swing motion and projection system. Installation typically takes a few hours, and our team will handle the setup process, ensuring everything is calibrated and ready for an optimal golfing experience.

Practice mode, course mode, game mode, online battle.

The Cutting-Edge Golf Simulator Software You've Ever Experienced.With GOLFJOY’s Ultra 4K high-definition software, indoor golf has never been so close to the real thing. Powered by Unreal Engine, the world’s leading virtual reality development tool, our simulators offer stunning 3D visuals of the game’s most iconic courses.

You can choose when to tee off – morning, afternoon or evening – weather conditions and even wind speed.

Yes, the GOLFJOY software can match you with players from all over the world for online golfing gameplay. The platform is designed to connect golfers globally, allowing you to compete against opponents from different countries and time zones.

To get your swing video with club data, you need to do two things:
First, go to Venue Settings and switch on "Video Playback" and "Clubhead Video".
Then, record a video of your swing using your phone. The app will combine them automatically.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

You can return within 30 days. If you are not happy with your GOLFJOY launch monitor within your first 30 days, please contact customer support for a full refund.

Our products include a one-year warranty for the complete unit.

• Overhead Launch Monitor: 2 years
  
• Portable Launch Monitor: 1 year
  
• Consumables: Not covered
  

The warranty period starts from the earliest of the invoice date, delivery date, or product registration date.

Within the warranty period, defects not caused by misuse will be repaired or replaced free of charge. Replacement units will carry the remaining warranty period of the original product, or 90 days, whichever is longer. Shipping costs are covered by GOLFJOY unless otherwise required by law.

After the warranty expires, customers are responsible for parts, labor, and shipping costs.

Damage caused by misuse, improper transport, or unauthorized disassembly or modification is not covered and will incur charges.

Your GOLFJOY Consumer Warranty guarantees replacement in the event of product defect related to materials or craftmanship.
The warranty does not cover impact or cosmetic damages, damage by misuse, improper installation or testing, attempts to modify the product, attempted service (exceptions for battery replacement), or general wear and tear over the lifetime of the device, as well as any damages caused by spills, liquids, fires, power changes or other hazards outside of normal operation or use with 3rd party peripherals.

You can contact our support team through the following emails：business@golfjoy.com

It depends on where you are. Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Orders can be edited or canceled only before the shipment via our customer support team.

We offer 1 year warranty, excluding consumables.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Powered by advanced AI and high-performance processors, Spica 3 launch monitor deliver real-time tracking of 27 essential golf metrics - from club speed and ball dynamics to spin rates, launch angles, and impact efficiency - giving players complete swing analytics.

Spica 3 launch monitor deliver pinpoint accuracy while automatically adapting to both left- and right-handed players - no manual ball alignment required.

Right-angled trapezoid
L: 250mm
W: 200/250mm

The Spica 3 is engineered for both indoor and outdoor golf performance, featuring:
1.Dual-environment precision: Delivers accurate swing data anywhere - at the range, on the course, or in your home
2.Adaptable design: Optimized for compact home setups, golf studios, or outdoor practice sessions
3.Advanced sensor technology: High-speed camera systems for reliable performance in all lighting conditions
4.Virtual course capability*: Compatible with golf simulation software to transform your space into a virtual course

Spica 3 uses triple high-speed cameras paired with an advanced processing chip and AI algorithms to track:

• Ball data: Ball Speed, launch angle, Back Spin,Spin Rate and so on......
• Club data: Club Path, Club Speed,Smash Factor and so on.......
• Trajectory data:Total Distance,Roll Distance, Carry% and so on......

Spica 3 delivers 27 professional-grade metrics across three categories:

1. BALL DATA (7 metrics)

• Ball Speed • Launch Angle • Back Spin • Launch Direction
• Side Spin • Spin Rate • Spin Axis

2. CLUB DATA (4 metrics)

• Club Speed • Smash Factor • Attack Angle • Club Path

3. TRAJECTORY DATA (16 metrics)

• Total Distance • Carry Distance • APEX • Landing Angle
• Hang Time • Deviation • Roll Distance • Center Line
• Curve • Gap • Side Carry • TargetLine Carry
• Curve Carry • Carry% • Roll% • Deviat. Ang.

Spica 3 delivers professional-grade performance with these advantages:

1. Unmatched Data Precision
2. Anywhere Performance
3. User-Friendly Design
• No special balls or stickers required
• Fits in standard golf bag (portable 7.7 lbs)
• 6+ hour battery for practice sessions

While smartphones alone cannot function as professional launch monitors, Spica 3 offers comprehensive mobile integration:

Multi-Platform Compatibility: Works with smartphones, tablets, and computers

SPACE 2 App: Downloadable on iOS/Android devices for real-time data visualization

Standalone Operation: Features built-in display for instant swing metrics without mobile devices

Spica 3 delivers professional-grade tracking whether connected to mobile devices or used independently.

The GOLFJOY Spica 3 operates without any mandatory subscription fees. However, access to premium features such as virtual games or virtual courses requires the purchase of compatible third-party software, including GOLFJOY's proprietary platform, E6 CONNECT, or GSPro.

Please watch this video(Connect Toturial）. It will guide you through the connection process.